Cancellation and Refund Policy

Last updated: 19/5/2025

Cancellation Policy

At FreeBiodataMaker.com, we understand that circumstances may arise where you need to cancel your order or subscription. Our cancellation policy is as follows:

For One-Time Purchases:

• You may cancel your order before the payment is processed.
• Once the payment is processed and you have received access to the digital product, cancellations are not accepted, but you may be eligible for a refund as per our refund policy.

For Subscriptions (if applicable):

• You may cancel your subscription at any time through your account settings or by contacting our customer support.
• Cancellation will take effect at the end of your current billing cycle.
• No partial refunds will be provided for the unused portion of your current billing cycle.

Refund Policy

We strive to provide high-quality biodata templates and services. Our refund policy is designed to ensure customer satisfaction while protecting our digital products.

Refund Eligibility:

We offer refunds under the following circumstances:

• Technical Issues: If you experience technical problems that prevent you from accessing or downloading your premium template or biodata, and our technical team is unable to resolve these issues within 48 hours of your report.
• Major Discrepancy: If the premium template you purchased substantially differs from what was advertised, or if critical features are missing compared to the description provided at the time of purchase.
• Double Charge: If you were charged twice for the same purchase due to a system error on our end.

Non-Refundable Scenarios:

Refunds will not be provided in the following cases:

• If you've already downloaded and used the premium template.
• If you're requesting a refund after the 7-day period following your purchase.
• If the reason for dissatisfaction is based on subjective factors like personal design preferences.
• If you've provided incorrect information during the biodata creation process.
• If the request is due to compatibility issues with your device or software that were clearly mentioned in our requirements.

Refund Process

To request a refund, please follow these steps:

1. Contact our customer support team at refunds@freebiodatamaker.com within 7 days of your purchase.
2. Provide your order number and a detailed explanation of why you're requesting a refund.
3. Include any relevant screenshots or evidence that supports your refund request.
4. Our team will review your request and respond within 48 hours.

Refund Method

All approved refunds will be processed using the original payment method used for the purchase. Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account.

Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us at:

Email: refunds@freebiodatamaker.com
Phone: +91 98765 43210
Hours: Monday to Friday, 9 AM to 6 PM (IST)